Due to my products' nature (digital goods), all sales are final. Once the checkout process has finished, you automatically gain access to the templates. There is no guarantee or proof on my end that you or anybody else in your team, organization, or family are not going to use my product after receiving the refund. I am always available and more than happy to assist you with any questions regarding the use of my products. I do my best to help through Live Chat, Email, Social Media Comments, and DMs. If you contact me and allow me at least 24 to 48 hours, I will be more than happy to assist you by sending you step-by-step guides, screenshots, gifs, or even screen recordings to help you solve any problem with my products. Please, contact me at help@ladystrategist.com, and I will do my best to assist so you can customize, export, and publish the graphics.
Please do not hesitate to contact me for further information.